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Evature develops an expert virtual agent that understands customers’ travel requests and acts upon them.

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Evature is developing an Expert Virtual Agent (EVA) technology utilizing cutting edge Natural Language Processing (NLP), Artificial Intelligence and machine learning. EVA is a Virtual Travel Agent who understands customers travel requests (submitted in natural language) and acts upon them (deferring to a human agent when in doubt). EVA has the potential to significantly reduce operating expenses and increase productivity of travel agencies and travel web sites.

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